1819, the telephone number for Brussels entrepreneurs

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    impulse.brussels is the central operator of the 1819 service, the regional contact centre dedicated exclusively to Brussels entrepreneurs.

    Advisors there will provide specific replies to your questions regarding:

    • the creation of an enterprise and the necessary formalities
    • the various types of funding, co-funding and co-guarantee
    • the possible financial grants and aids for which your enterprise may be eligible
    • the different legal entities of an enterprise and the tax, social and legal consequences of your choice
    • the obligations in case of recruitment and the possibilities of tax reduction of the employers' contributions
    • specific regulations (trade practices, commercial property leases, establishment, environment, town planning...)
    • property solutions tailored to your needs (enterprise centres, scientific parks, workshops,...)

    The advisors will also point you towards:

    • existing initiatives and tools for entrepreneurs in Brussels
    • relevant institutions and business support services that can contribute to the achievement of your projects

    Do you have a question? In that case, specifically...

    • call the abbreviated number 1819 (no, you don’t have to dial 02 first...)
      • Monday to Friday, from 8.30 to 13.00,
      • Tuesday evening between 17.00 and 19.30.
    • the charge is the same as that for a normal call but can very from provider to provider ;
    • you can always ask to be called back or ask your question by email;
    • the advisors will listen to you and provide you with an immediate answer. Subsequently you will receive an email containing all the relevant information for your project (partners, regulations, ...).
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    And for the rest...

    The 1819 service :

    • gives valuable resources, links and information on the "Business in Brussels" website (only avalaible in French or Dutch
    • publishes a monthly newsletter which will enable you to keep up-to-date with the latest events and topical issues for entrepreneurs (in french or dutch also)

     

    Please note that the 1819 service is a telephone and on-line information service. It is not a counter that you can visit freely or at which you can make an appointment.